I wanted to test out Microsoft WhiteBoard. Teams version of it was running without a problem but it is somewhat limited on functionality. Unfortunately I was struggling for long with a problem like this trying to install the WhiteBoard application:
- Microsoft Store version was not up to date
- Trying to open the settings crashed the Store
- I wasn’t able to install applications due to missing “install button”
- Event viewer (Microsoft-Windows-Store/Operational) showed multiple warning like event id 3
ButtonPanelVisible event wasn’t signaled
Function: OnLoaded
Source: C:\BA\21\s\src\App\UX\Controls\PDP\PdpHeader\ProductIdentityWithoutHero.xaml.cs (60)
I found numerous blogs and discussions around similar issue. Most of them suggested pretty similar options to help. These where like:
- Update apps
- Run troubleshooter
- Reset cache (wsreset.exe)
- Reset Store app
- Re-register store application (PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”)
- Clear cache folder
None of these helped me. Finally I came across with Matt Feemster’s comment on this discussion.
So the solution for me was to ensure that “Microsoft Store Install Service” is set to manual startup! For me it was for some reason set to disabled. I’m sharing this in my blog for added visibility. I had problems finding this valuable information, hopefully this makes it easier for some of you!
## Get starttype of installservice
PS> Get-Service InstallService | Select-Object -Property name,StartType
Name StartType
---- ---------
InstallService Disabled
## Change starttype of installservice
PS> Set-Service -name InstallService -StartupType Manual